As everyone may be aware, the P-EBT program has been in full swing over the last few months. Student records have and continue to be processed by the Commonwealth’s vendor, and families are receiving their benefits. All benefits will be processed and mailed by the end of July by the Commonwealth not the Food Service Department. P-EBT eligibility is based on whether students are eligible for free or reduced-price meals.
Below are some general questions and resources that can assist with P-EBT questions.
Q: How can families check card balances?
A: 1-888-328-7366 or www.connectebt.com
Q: How can a family request a replacement card due to a lost or damaged card?
A: Parent should complete the P-EBT Inquiry Form at https://www.emergencymealsurvey.com/
Q: What should a family do if they believe they should have received a benefit and did not.
A: All benefits will be processed and mailed by the end of July. If a parent believes they should have received a card and has not after July 31st, have the parent complete the P- EBT Inquiry Form at https://www.emergencymealsurvey.com/
Q: Who can assist parents that are having issues with the card’s PIN?
A: Parents should email RA-PWPEBTQuestions@pa.gov for assistance.
Q: Where does one obtain additional information on P-EBT (How much will the household
receive, information for pinning P-EBT cards, and much more)?